To augment your Help Desk/Desktop environment, ICG provides Just In Time Resourcing. It is not just "skills matching," but provides a trained, "just-in-time" resource. This resource is trained at your location, at our expense, to be the right resource - one who knows your environment, understands your culture, has worked with your team AND has the right technical skills! And, you only pay for them when you need them!
1. Subscribing to ICG's Just In Time Resourcing guarantees a consistent level of staffing, overcoming service level fluctuations resulting from vacation scheduling conflicts, sick days, etc.
2. Our solution ensures technically proficient resources, trained and acclimated to your environment. ICG's "Perfect Match" candidate will provide immediate, effective, "on demand" end-user support.
3. ICG's risk-free candidate matching gets you the resources you need, while freeing your time - valuable time that would otherwise be spent reviewing resumes, doing phone screens, conducting interviews, testing and checking references of candidates from a vast pool of unproven applicants. Wouldn't you rather be spending more time in front of your clients, finding ways to improve service
ICG’s Just In Time Resourcing saves you money. We eliminate support latency time, down time and candidate "search" time. Everyone in business agrees - time equals money, and time saved means money saved.