Deliver fast ROI by reducing the time and cost spent maintaining your PCs and servers.
PC-Duo Enterprise is a powerful suite of systems and network management modules that give IT professionals
the combination of solutions needed to manage key tasks.
PC-Duo Enterprise network management tools allows you to centrally manage software and hardware inventory information for all PCs in the enterprise.
Inventory Management
PC-Duo Enterprise allows you to centrally manage software and hardware inventory information for all PCs in the enterprise.
Key benefits:
- Ensure compliance by identifying unlicensed and illegal software
- Automatically collect and maintain hardware/software inventory data
- Identify unexpected configuration changes
- Improve the quality and response given to your users
- Improve end user productivity by cutting end user downtime
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Software Distribution
PC-Duo Enterprise enables you to install new software applications and updates throughout the network within minutes.
Key benefits:
- Save 90% of the time spent installing software on PCs
- Improve end user productivity by keeping software updated with latest releases/service packs
- Improve the quality and level of service given to your organisation
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Software Metering
PC-Duo Enterprise gives you control over your organisation's deployment of software licence assets.
Key benefits:
- Identify unused licenses
- Make informed purchases decisions based on monitored software usage
- Identify mandatory software that has been disabled
- Determine application software that has been disabled
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Helpdesk Issue Tracking
PC-Duo Enterprise features a web based system for centrally tracking and managing help desk issues and calls.
Key benefits:
- Customize to meet your help desk requirements
- Centralize issue and call management for your help desk department
- Improve help desk efficiency and responsiveness
- Reduce overall costs
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Diagnostics
PC-Duo Enterprise automatically protects and restores critical desktop applications, collects configuration diagnostics and performs change analysis.
Key benefits:
- Protect applications and automatically restore them to working order within minutes
- Selectively protect applications and settings on all networked PCs
- Get end users up and running, and diagnose the problem later
- Determine the 'root causes' using change analysis
- Minimize work disruptions and maximise help desk efficiency
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Remote Control
PC-Duo Enterprise allows your help desk technicians to take instant control of any PC at any location across the LAN, WAN or internet.
Key benefits:
- Maximise efficiency of technicians by eliminating the need to visit networked PCs
- Significantly improve end user productivity by keeping PCs and servers up and running
- Increase help desk service quality by improving first call resolution and response times
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